How we work
How working with us works.
It starts with a free 30-minute call. Then we plan the work together, build it in steps you can check, and stay with you after it goes live.
- 01Initial callFree, 30 minutes
- 02DiscoveryPaid, quoted and planned first
- 03Build and validateIn steps, tested as we go
- 04SupportPost-production continuity
You decide after each step whether to continue
01 / How we work
Four steps, the same for every engagement.
Each step says what happens, what it costs and what you get. You decide after each one whether to go on.
Initial call
FreeA 30-minute call with a senior engineer. Bring one problem. We tell you whether we can help, and if not, who you should talk to instead.
You get: A clear yes or no, and the next step.
Request a free 30-minute call We call this a Fit call.
Discovery
Paid. Quoted first, with the time planned by both of usWe look closely at what you want to achieve, the process or systems involved, and what stands in the way. We agree how long it takes with you, and quote the price before we start.
You get: A written plan: what to do first, how long it will take and what it will cost. You decide whether to go ahead.
Our method: Understand
Build and validate
Paid, as set out in the planWe build in small steps, in your systems and your code repository, and check each step against the goals we agreed at the start. We only modernise a system where it stands in the way.
You get: Working, tested software, documented as we go. You can stop after any step.
Our method: Modernise and Automate
Support
Agreed with youPost-production continuity support. Once it is live, we keep it running well: we watch it, fix what breaks and keep checking it against the goals we agreed. Your team learns how it works.
You get: Something that keeps working after launch, and a team that understands it. What is covered, and how fast we respond, is agreed with you.
Our method: Operate
- ModerniseOnly where a system stands in the way
- AutomateOne process at a time
- OperateRun, watch and improve
Discovery is where we understand. Build and validate is where we modernise and automate. Support is where we operate. Understanding comes first and carries through every step.
Already working with us?
We keep improving what we built through iterative enhancement: small, regular pieces of work, each planned, built, validated and supported the same way.
02 / Engagement options
Pick the work. Pick how we work with you.
After Discovery, choose any piece of work on the left and any way of working on the right. Every pairing works, and you can change it as you go. Everything ends documented, handed over and supported.
The work
What we work on
- A new product or featureBuilt in your repository and handed over documented.Agreed in writing, built, handed over
- A fixed-scope workstreamA defined piece of work, delivered to the agreed scope.Scope fixed up front
- Modernisation in stagesYour systems moved in controlled slices, checked at each stage.You decide after each stage
- Automation, one process at a timeA pilot on one process, measured against today, then the next.One process, then the next
The way of working
How you work with us
- A technology partnerWe stay with you over the long term, across the work you choose.For the long term
03 / Where to start
Send us your brief.
Tell us what you want to achieve. It is the first step for new customers, and for new work with existing ones.
What happens next
- We read your brief.
- We reply within one business day.
- We hold your free 30-minute call.
04 / What we do
A recap of what we engage on.
The areas we work in, in one place. Automation and governance are one offer. Private AI, modernisation, infrastructure and integration sit underneath it, and each can be engaged on its own.
Modernise
Bringing the systems AI needs to work with up to date.
Read moreAutomate
Business processes AI can execute, inside limits you set.
Read moreGovern
Clear limits on what AI may do, and a record of what it did.
Read morePrivate AI
Sensitive automation on AI infrastructure you control.
Read moreInfrastructure and platforms
AWS, Azure, on-premises, WSO2 and APISIX.
Read moreMicrosoft Dynamics
ERP estates prepared for automation, delivered with our partner.
Read more