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Artrilogic

How we work

How working with us works.

It starts with a free 30-minute call. Then we plan the work together, build it in steps you can check, and stay with you after it goes live.

Every engagement in four steps: a free 30-minute initial call; paid Discovery, quoted and planned with you, ending in a written plan; building and validating in steps, checked against agreed goals; and post-production continuity support. You decide after each step whether to continue.
  1. 01Initial callFree, 30 minutes
  2. 02DiscoveryPaid, quoted and planned first
  3. 03Build and validateIn steps, tested as we go
  4. 04SupportPost-production continuity

You decide after each step whether to continue

01 / How we work

Four steps, the same for every engagement.

Each step says what happens, what it costs and what you get. You decide after each one whether to go on.

  1. Initial call

    Free

    A 30-minute call with a senior engineer. Bring one problem. We tell you whether we can help, and if not, who you should talk to instead.

    You get: A clear yes or no, and the next step.

    Request a free 30-minute call We call this a Fit call.

  2. Discovery

    Paid. Quoted first, with the time planned by both of us

    We look closely at what you want to achieve, the process or systems involved, and what stands in the way. We agree how long it takes with you, and quote the price before we start.

    You get: A written plan: what to do first, how long it will take and what it will cost. You decide whether to go ahead.

    Our method: Understand

  3. Build and validate

    Paid, as set out in the plan

    We build in small steps, in your systems and your code repository, and check each step against the goals we agreed at the start. We only modernise a system where it stands in the way.

    You get: Working, tested software, documented as we go. You can stop after any step.

    Our method: Modernise and Automate

  4. Support

    Agreed with you

    Post-production continuity support. Once it is live, we keep it running well: we watch it, fix what breaks and keep checking it against the goals we agreed. Your team learns how it works.

    You get: Something that keeps working after launch, and a team that understands it. What is covered, and how fast we respond, is agreed with you.

    Our method: Operate

Our method
  • ModerniseOnly where a system stands in the way
  • AutomateOne process at a time
  • OperateRun, watch and improve
UnderstandUnderpins every step: what you want to achieve, the process, the systems and who decides.

Discovery is where we understand. Build and validate is where we modernise and automate. Support is where we operate. Understanding comes first and carries through every step.

Already working with us?

We keep improving what we built through iterative enhancement: small, regular pieces of work, each planned, built, validated and supported the same way.

02 / Engagement options

Pick the work. Pick how we work with you.

After Discovery, choose any piece of work on the left and any way of working on the right. Every pairing works, and you can change it as you go. Everything ends documented, handed over and supported.

03 / Where to start

Send us your brief.

Tell us what you want to achieve. It is the first step for new customers, and for new work with existing ones.

What happens next

  1. We read your brief.
  2. We reply within one business day.
  3. We hold your free 30-minute call.
Where are you starting from?

We reply within one business day. By sending this you agree to our privacy policy.