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Artrilogic

Who it is for

For whoever owns the work automation would change.

Automation looks different from each seat in a business: the owner watching the queue, the technology leader who will support it, the investor who funds it and the adviser a client asks first. Here is what it means for each.

Talk to us about a processWhat AI automation is

Artrilogic AI

Answers from our published service information

01 / Four situations

What automation gives each role.

Each situation links to a page written for that role, with the questions people in it ask us most.

  • Business owners and founders

    Your customer-service queue is growing faster than your team.

    Questions about orders, deliveries and accounts arrive by email, chat and phone, and your team spends much of the day answering the same ones. You want customers answered faster without hiring for every busy period, and without losing the personal touch. We connect AI to the systems that already hold the answers, so it drafts or sends replies within limits you set and passes anything unusual to your team.

    For business owners and founders

  • Product and technology leaders

    You need integrations your team can maintain, with clear ownership.

    The business wants automation, and your team will be the one supporting it. You need integrations built to your standards and in your repository, with scoped permissions, tests and monitoring you can reason about, and a named owner for every automated step. We design them with your engineers and leave them documented for your team to run.

    For product and technology leaders

  • Private equity and portfolio leaders

    You want an operating improvement you can defend, with controls.

    A portfolio business carries a lot of manual work, and automation looks like one way to improve how it operates. Before it goes into a plan, you need to know which processes are worth it, what the improvement rests on and what stops the automation doing something it should not. We rank the processes, set a baseline, and design each step with its authority and a record, so the case can be checked.

    For private equity and portfolio leaders

  • Advisers and partners

    A client has asked whether automation is worth looking at.

    A client sees a chance to automate part of the business and wants your view. You need a specialist who will assess it honestly, say plainly if it is not worth doing yet, and keep you informed as agreed. We tell you whether the work fits before anyone commits, and the assessment ends in a written deliverable the client keeps either way.

    For advisers and partners

02 / When it matters

Signs a process is ready to automate.

Any one of these is a reason to look closer. The first step is one process, not a programme.

  • A queue of enquiries, cases or documents is growing faster than the team that handles it.
  • Skilled people spend part of every day copying information from one system to another.
  • The same question gets a different answer depending on who picks it up.
  • An AI pilot impressed in a demo and has not reached production.
  • The board has asked what AI is doing for the business, and the answer is a list of tools.

Working under sector rules? We also describe how we work with financial services, healthcare and established enterprises.

More on automation

Keep reading.

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